Return & Exchange Policy

Home Accessories

We want you to be happy with your purchase. If you are not satisfied, please read our return and exchange policy below:

1. Return Eligibility

• You can request a return or exchange within 3 days of receiving your order.
  
  
• Items must be unused, in original condition, and with all packaging, tags, and receipts.
  
  

2. Non-Returnable Items

• Customized or made-to-order furniture.
  
  
• Sale or clearance items.
  
  
• Home decor items once used or damaged.
  
  

3. How to Request a Return

• Contact our customer service team by phone or email within 3 days.
  
  
• Provide your order number, reason for return, and photos if needed.
  
  

4. Return Process

• After approval, you can return the item to our warehouse at your own cost.
  
  
• If the return is due to our mistake (wrong item or damage), we will cover the return shipping.
  
  

5. Refunds

• Once we receive and inspect the returned item, we will process your refund within 7-10 business days.
  
  
• Refunds will be made through the original payment method or bank transfer.
  
  

6. Exchanges

• Exchanges are allowed if the requested replacement is available.
  
  
• If not, you can choose a refund or store credit.
  
  

7. Damaged Items

• If you receive a damaged item, please inform us within 24 hours of delivery with clear photos.